Refund & Cancellation Policy
Last updated: February 25, 2025
If, for any reason, you are not completely satisfied with our services, please review our Refund and Cancellation Policy below.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
Definitions
Company
Refers to Candlestroke Technologies Pvt Ltd, Mahasool colony, R-1585, LATUR, Maharashtra.
Service
Refers to the items offered for sale on the Website.
Orders
Means a request by You to purchase service from Us.
Website
Refers to candlestroketech.com, accessible at https://candlestroketech.com/
You
Means the individual accessing or using the Service, or the company/legal entity they represent.
Pricing Policy
- All prices for services are listed in INR (Indian Rupees).
- Candlestroketech reserves the right to update pricing without prior notice.
Payment Terms and Conditions
By accessing or using our platform, you agree to the following terms:
- Account Responsibility: You must maintain the confidentiality of your account.
- Usage Restrictions: Unauthorized use of the platform is prohibited.
- Payments: Transactions are processed via secure third-party gateways. Disputes must be raised within 7 days.
- Changes: Candlestroketech may modify terms without prior notice.
Refund and Cancellation
- Cancellations: No cancellations unless due to a technical glitch.
- Refunds: Processed within 5-7 days; credited within 2 working days to your bank account.
Contact Us
Phone: +91-7020343001
Email: candlestroketechnologies@gmail.com
Address: EUREKA INNOVATION AND INCUBATION CENTRE, GHRCEM, Wagholi, Pune, India - 412207
Website: https://candlestroketech.com/